We offer an exchange or refund for all online purchase with a receipt, within 14 days of the purchase date, using the original form of payment. Please allow up to 30 days for your transaction to process.

Refund is only applicable for orders that have not done any site measurement and have not produce any 3D or production drawings. Ammolite reserves the right to charge administrative fees as prescribed by the Company.

Please note all items purchased online, as well as incorrect orders, such as damaged, missing or incorrect items, cannot be returned in our stores and must be returned by mail. All returns must be sent back within 5 working days.

Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.

Items must be in its original condition (tag intact, unused and unwashed). Exchanges for articles which do not meet all mentioned conditions will be duly declined.

Ammolite reserves to change the return policy at any time without prior notice.